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Marketing toilets & other grudge purchases

November 18, 2016Administrator 2 Comments

Tyres are a grudge purchase. Buying them gives you no pleasure. Fire extinguishers, same deal. Buying or hiring toilets; pretty much the same. You might have to buy them but you don’t have to like it. Talk to the sales… Continue Reading →

communication, Marketing, newsletters

Problem/solution vs story-telling

November 18, 2016Administrator

I’ve just done branding and comms for a new business which streams weddings to your Facebook page. What I really love about this work is distilling a message. Out of the hundreds of ways you could present a service, what’s… Continue Reading →

branding, Marketing, streaming, Video, weddings

Overcoming uncertainty

November 8, 2016Administrator

Mrs Cantankermeyer (not her real name) was embarrassed. Often a business web site is an extension of your identity and when your web site is below par that can be a stress. Particularly if you are uncomfortable with technology –… Continue Reading →

web development

Using Facebook in Retail

September 30, 2016Administrator

This is the difference between a marketing consultancy, like Free Beer, and a web design company. I was talking to the iconic Northbridge butcher, Terranova, who wanted a web site makeover. Now if Terranova spoke to a web design company,… Continue Reading →

Retailing

On collaboration and constraint

January 15, 2016Administrator

I once worked with this designer on a project, and it was clear to me I was never going to work with her again. She was almost completely unwilling to alter anything she had designed. She did the design, then… Continue Reading →

Marketing

Marketing: one phrase at a time

January 15, 2016Administrator

It’s exciting to make a difference to a client’s marketing but it’s just damn great when that client has a world-shaking product. Cognilab brings the latest in cognitive science to educational training for kids. For me, the nice thing about… Continue Reading →

Education

The stoning of Tony Abbott

September 16, 2015Administrator

  Apparently the job of prime minister is easy, but it’s done by worthless people. That’s the message from educated and intelligent adults on Twitter, delivered with sneer or abuse. We’ve witnessed a vicious public send-off for someone the country… Continue Reading →

Politics

Turning great customer service into average

August 26, 2015Administrator

  My phone rings at 6.30AM. It’s Louise from DHL, re my complaint about yesterday’s delivery. She wants to confirm we did eventually receive the delivery. I confirm. ‘You’re up early’, she says when she realises she’d failed to check… Continue Reading →

customer service

Australian Web Awards

August 20, 2015Administrator

  I’ve again been responsible for all content on the Australian Web Awards site, as well as working with James Deck’s 1300WebPro on marketing (Twitter, Facebook, Google). A record number of entries this year, though we’re still struggling to get… Continue Reading →

events, Marketing, sponsorship

The Art of Conversation

July 16, 2015Administrator

  Join me on Saturday, September 5th for an Evening with Bret Treasure. We’ll be discussing mannerisms, mothers, silence, toilets and the future of marriage. Chat with your friends, then hear some ideas and stories. Entertaining, and thought-provoking. The event… Continue Reading →

conversation, event

Consistency

July 4, 2015Administrator

  Green fields sites let you completely synchronise all your visual branding. In this case, we started with a logo, developed an animation that used the logo, then built a web site around the animation. The site is designed to… Continue Reading →

branding, design, web development

Animating for simplicity

June 18, 2015Administrator

Here’s an explainer video I wrote and commissioned. It’s a fairly complex product offering pitched at non-technical small business owners, so we wanted a simple, approachable piece of communication. By removing every detail that normally distracts, animation focuses the attention.… Continue Reading →

Marketing

The customer is sometimes right

May 30, 2015Administrator

  I like that layout, the client said. Can we use it on those other pages? I think it’d work better than what we’ve got. Those links are not prominent enough. Can we put them in bold? There’s really too… Continue Reading →

agriculture, consulting, web development

Logo for a Supplements business

April 2, 2015Administrator

  The brief was for an urban, street art style with SHUTUP and KEEP LIFTING attitude.

design, logo, Marketing

Conference web site

April 2, 2015Administrator

Edge of the Web is the national conference of the Australian Web Industry Association and was held in Perth on March 26 & 27, 2015. I worked with the students at the Central Institute of Technology in phase one and… Continue Reading →

conference

Business coaching

November 18, 2014Administrator

Currently working with Mark Jackson on a project. He’s an accomplished IT professional with an impressive track record in business-building. If you’re a medium-sized business looking for strategic input on an IT issue or an IT company looking for business… Continue Reading →

business, consulting, strategy

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Digital Content

Compelling content. No, really.

How much do you love reading predictable sales messaging? Well, your customers feel the same way. Here's the opportunity: talk to me about how to ginger up your web, video and social media content.

Online and trad marketing strategy & content.

bret treasure

+61 409908133

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Nice name. Why free beer?

Because everyone remembers my business name.

But also, giving someone a case of beer as payment generally gets you more value than what it cost. When we market something, we're doing a similar thing - imbuing a product with a personal, intangible value.

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