My replacement debit card arrived in the post with a sticker on it: For your security, this card has been sent to you INACTIVE. You must not use this card until you activate it. Well no big deal; I phoned… Continue Reading
Excuse the crappy photo but it did occur to me that the ANZ Bank may have some security concerns about customers taking photos of their teller area. So I was quick. The photo is quite flattering compared to the actual… Continue Reading
Banks go to some trouble these days to make their branches welcoming. Less effort seems to go into their web sites. I want to contrast three experiences I had trying to get some documentation off a bank; Westpac in this… Continue Reading
